British customer service ‘best in the world’

UK customer service is the best in the world, says a new report, or is it? We look back at five great British customer service disasters

A frustrated woman on the phone using a computer

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The price to ‘build’ a Wimbledon champion

If you think you have a tennis playing prodigy to match Andy Murray’s £4.5m career earnings, how much does it cost to reach Centre Court?

Andy Murray playing at Wimbledon

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Rare 20p coins spark eBay bidding frenzy

Thousands of rare 20p coins minted without a date are being advertised on eBay - one with a price tag of £10m.

Twenty pence piece coin coins

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Easy access savings market hots up

Competition is beginning to heat up in the easy access savings account market with the launch of two great deals that could point to rates rising

Purse

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FTSE 100 week: Summer goes sideways

It was another week of sideways trading as the FTSE 100 index of the UK’s top firms finished the trading week pretty much where it started

The sign and logo of the London Stock Exchange

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New loan offer for older entrepreneurs

Has your income been crushed by the fall in savings rates? Then become an ‘olderpreneur’ to earn extra cash from your own business

Cecile Trijssenaar

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Service sector stall puts doubt over recovery

Recovery in the crucial service sector has taken a knock with activity increasingly less quickly than last month

Avis Preferred

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Pensions crisis: ‘We need radical solutions’

The state pension retirement age should be raised to 70, according to the FSA chief. Pensions expert Ros Altmann outlines her solution

Ros Altmann

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Britons slash mortgage debt as prices fall

Falling house prices and uncompetitive deals are pushing homeowners to pay off mortgages rather than cash in on homes, according to the Bank of England

For Sale signs

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Keydata bond issuer SLS owes more cash

SLS Capital, the group which allegedly owes clients of collapsed group Keydata some £103m, now appears also to owe money to a number of other investment groups

Detective searching with torch

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