British customer service ‘best in the world’
UK customer service is the best in the world, says a new report, or is it? We look back at five great British customer service disasters

UK customer service is the best in the world, says a new report, or is it? We look back at five great British customer service disasters

If you think you have a tennis playing prodigy to match Andy Murray’s £4.5m career earnings, how much does it cost to reach Centre Court?

Thousands of rare 20p coins minted without a date are being advertised on eBay - one with a price tag of £10m.

Competition is beginning to heat up in the easy access savings account market with the launch of two great deals that could point to rates rising

It was another week of sideways trading as the FTSE 100 index of the UK’s top firms finished the trading week pretty much where it started

Has your income been crushed by the fall in savings rates? Then become an ‘olderpreneur’ to earn extra cash from your own business

Recovery in the crucial service sector has taken a knock with activity increasingly less quickly than last month

The state pension retirement age should be raised to 70, according to the FSA chief. Pensions expert Ros Altmann outlines her solution

Falling house prices and uncompetitive deals are pushing homeowners to pay off mortgages rather than cash in on homes, according to the Bank of England

SLS Capital, the group which allegedly owes clients of collapsed group Keydata some £103m, now appears also to owe money to a number of other investment groups
